Legal
Privacy Policy
This policy explains how Gravity Co handles personal information collected through this website, in line with the Australian Privacy Principles.
Information we collect
When you submit an enquiry form on this website we collect the details you provide — typically your name, email address, phone number, business or website, and the message you send us.
We also collect standard analytics information about how this website is used, such as pages viewed, referring source, approximate location, device and browser. This is collected through Google Analytics and Google Tag Manager.
How we use your information
Enquiry details are used to respond to you, prepare a proposal, and manage our working relationship if you become a client.
Analytics information is used in aggregate to understand how the website performs, improve our pages, and measure the effectiveness of our marketing.
Cookies and tracking
This website uses cookies and similar technologies for analytics and advertising measurement, including Google Analytics, Google Ads conversion tracking and Meta advertising tools.
You can block or delete cookies through your browser settings. Doing so may affect how parts of this website function.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us operate our business — for example email, hosting, analytics and CRM providers — and only to the extent needed to deliver those services.
We may disclose information where required by Australian law.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Access, correction and complaints
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also opt out of marketing communications at any time.
If you have a privacy concern, contact us and we will respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Contact us
Gravity Co, Brisbane, Queensland, Australia. Phone 07 3708 1444. Use the enquiry form on this website to reach us in writing.