Legal

Privacy Policy

Gravity Co Pty Ltd (ACN: 671 969 841), a digital marketing agency based in Australia, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By accessing our website or using our services, you consent to the collection and use of your personal information as outlined in this policy.

1. Collection of Personal Information

We collect personal information in order to provide our digital marketing services. The types of personal information we may collect include:

  • Contact Details: Name, email address, phone number, postal address
  • Business Information: Company name, position, industry, and other details relevant to the services we provide
  • Website Analytics: Information such as your IP address, browser type, and website activity through cookies and other tracking technologies
  • Payment Information: Bank account details or credit card information for payment processing (handled by third-party payment providers)

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about services, offers, or updates
  • To send invoices and process payments
  • To monitor and improve the performance of our website and services
  • To comply with legal obligations or requests from regulatory authorities

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers (such as hosting providers, payment processors, or marketing platforms) who assist us in operating our business and providing services.
  • Legal Compliance: We may disclose your information if required by law, regulation, or government authority, or to protect the rights, property, or safety of Gravity Co Pty Ltd, our clients, or the public.
  • Business Transfers: In the event of a business merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and improve our services. Cookies are small data files stored on your device, and you may adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request corrections to any inaccurate or incomplete data. To request access or make corrections, please contact us using the contact details below.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cross-Border Data Transfers

In some cases, we may transfer your personal information to overseas service providers (such as cloud storage providers). We will take reasonable steps to ensure that these providers comply with applicable privacy laws and safeguard your personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:

Gravity Co Pty Ltd

ACN: 671 969 841

Email: Luke@Gravityco.au

Phone: 0481384544

Address: Suite 2228, 127 Creek Street, Brisbane, 4000

This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). If you are unsure about any part of this policy or have specific privacy concerns, please don't hesitate to contact us.

Last Updated: 21/03/25